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Customer Portal

Welcome to Nelson Laboratories Customer Portal.

With a strong belief that every test matters, you can rest assured we know the products we test are as important as the patients they represent.

Important Notices


We will be doing routine maintenance on Monday 03 Oct 2016 between 10:00pm and 12:00am MDT. During this time you may experience intermittent connectivity delays. Please feel free to contact the Service Center, 801-290-7500, should you need assistance.

Customer Experience Improvements
  • When accessing shared orders, users now have the option to choose which associate’s orders they would like to load.
  • Automated report availability emails can now be sent to individuals with whom the account is shared. This is managed in the ‘Account Access’ tab of the ‘My Account’ menu.
  • Final reports are available to download by right-clicking on the report number.
     

Customer Portal Tutorial

Please take some time to get familiar with your new customer portal. We've created a few tutorials which will help guide you through the portal features.

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