Important Notices
**IMPORTANT INFORMATION - PLEASE READ**
Process for Sample Submission Forms (SSF): All samples sent to Nelson Labs for testing must be accompanied by a complete and signed Sample Submission Form. The signature represents you agree to our Service Terms and Conditions. Effective 04 February 2019, samples received without a signed SSF will be held without testing until a signature for services is sent to Nelson Labs. Please contact your account manager with any questions.
DATE OF RANGE FOR DATA STORAGE
Please be aware that this secure site will store a limited amount of report data. Data is archived on a regular basis and it is important that you download your final reports. If you need report data that you do not see on our secure site, the Service Center can help you find what you need. Please email us at servicecenter@nelsonlabs.com with your request.
Holiday Closure Schedule for All US Locations
Thanksgiving – November 28, 2019
Day after Thanksgiving – November 29, 2019
Christmas Eve – December 24, 2019
Christmas Day – December 25, 2019
Customers of U.S. Lab Locations
At this time, the Secure Customer Portal is available for customers of the U.S. lab locations only (Salt Lake City, UT; Itasca, IL; Ontario, CA).
Once you are logged in to your account, you can view our change control notices HERE.