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Customer Portal

Welcome to Nelson Laboratories Customer Portal.

With a strong belief that every test matters, you can rest assured we know the products we test are as important as the patients they represent.

Important Notices


Announcing Sotera Health

Sterigenics International LLC has rebranded to Sotera Health LLC. Its three operating companies – Nelson Labs™, Nordion® and Sterigenics® – will continue to maintain their current names. The new name signals more integrated and comprehensive offerings of mission-critical services to better serve their customers around the world. Read the full press release HERE.

Sterigenics International LLC Acquires Toxikon’s European Laboratory Business
Read the full press release HERE.

2017 PDF Price Guide Updates and New Services

We published a mid-year update to our 2017 Price Guide that includes additional services due to standards updates and a few typographical corrections. Please contact your account manager if you have any questions.

We have added something new to your customer portal!

When you log in, you will now see a new Document option next to My Orders.  We will be using this new section to upload documents that you request, such as Standard Test Protocols, CSSs, Validation Summaries and more. If you have any questions regarding the Document option, please contact our Service Center

Prefix Removal Notification

Nelson Laboratories has removed the Site Identification Prefix from Internal Procedures and
Documents.  Click here to view and download a letter from Jeff Hone, VP of Quality.

Attention AP Professionals:

We have changed bank account details. Please contact our Accounting Department for more information: accounting@nelsonlabs.com or 801-290-7507.


Customer Portal Tutorial

Please take some time to get familiar with your new customer portal. We've created a few tutorials which will help guide you through the portal features.

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